Below you can find the recommended configuration for Android devices you will use as digital signage players. As you can get many types of Android devices to serve the Android digital signage, we have gathered for you an optimal recommended Android device configuration that would work optimally for most of your sites. The main parameters to set on the Android device are date and time, notifications and updates. This is a live document which is based on our partners’ experience in the field, so it will be updated as we go on. Please send us any feedback and recommendations on the below so we can keep improving it.
On the Android settings:
- Set the “Wi-Fi” network or LAN network.
- Under “Date & Time” set the “Select time zone” to your time zone.
- Check the “Automatic date & time” and the “Automatic time zone”.
- Under “Display” set the “Sleep” to “Never”.
- Under “Security” check the “Unknown sources” checkbox.
- In case you would like to display your digital signage in portrait mode, you need that your signage player will support screen rotation. Please read this article about screen rotation.
- Under “Accounts”, set a Gmail account (new or existing) to be used in the Google Play store later.
Make sure you have no other applications running (or at least reduce them to the possible minimum).
Go to Google Play:
- Set it to auto update by this: click the menu icon in the top right corner -> “Settings” -> “Auto-update apps” -> “Do not auto-update apps” (if you like, you can set it to “Auto-update apps over Wi-Fi only”, but it is not recommended).
- Search for “NoviSign Digital Signage” player application (has a black monitor icon; you can just search for “novisign”) and install it. In case, you do not have the Google Play store app installed, you can install the app by an APK following this APK installation guide.
On the NoviSign player app:
- Access the Settings page by clicking the gear icon in the top right corner.
- Go back one page, back to the entrance screen of the app (we call it the “orange screen”).
- Check the “Start player automatically on device startup” checkbox.
- In the textbox, type the screen key of the playlist which you already created (you can also login to your Studio account, using the “Name” and “Password” controls on the top right corner and then, once you’re logged in, click the magnifying glass icon which is right to the screen key textbox, in order to choose your screen from your Studio account, rather than typing its screen key or pasting it) and press the “Go” button.
- The playlist will start running.
After validating that the playlist is running ok without any error:
- Access the Settings page by clicking the cog icon in the top right corner.
- Change the “Display Notifications” (under the “Display” block) to off.
- If your Android player is in our recommended Android hardware list, please check out that page, to know if you need to change any of the other settings, according the device brand and model.
- If you have installed any other application on the player and it is not necessary – please uninstall it. Sometimes other installed apps might affect the UI and prevent from the NoviSign app to start running the playlist after the device has just booted up.
- Before running the NoviSign player application, close any other running application.
- Run the application again.
Please notice: You might need to change some settings, either now or in the future, in order to have better performance or to overcome possible obstacles. One good example is the “Video To Video Transition”, which on some devices the “Auto/Performance” default chosen option will not function well, so you’ll have to change it to one of the other options or to “Disable” (in case of Minix Neo X10 mini, Minix Neo X68-i, Minix Neo X7, Minix Neo X7 mini, Minix Neo X7-i and MK808, you’ll have to change this setting to “High Compatibility”). Another one is in case of dual core Android player (only some of them such as MK808): in that case, if you run RSS feed, you better set the setting “Accelerate Text Animations” to off, so the playlist won’t get stuck after few hours. Here is a link to the quick reference for the native Android app settings.
The Android app limitations
As for February 2024, the below list of known issues: all works, except the following documented issues:
- Dashboard widget – when choosing PowerBI, it can work only with Android 7 or higher.
* If you like to see the installation manual of the native Windows player app, click here.
* If you like to see the installation manual of the Chromebox player app, click here.
* If you like to see the installation manual of Philips SoC smart TV, click here.
* If you like to see the installation manual of Sony smart Android TV, click here.
* If you like to see the installation manual of the WebOS 3.x player (LG smart TV) app, click here.
* If you like to see the installation manual of the Tizen +4 player (Samsung smart TV) app, click here.
* If you like to see the installation manual of the Amazon FireTV stick app, click here.